These Terms & Conditions ("Terms") apply to your use of the ItieUp mobile apps and the website itieup.com (together, the "Platform"). By creating an account or using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use ItieUp.
01Agreement
These Terms are an agreement between you and Snap It Up Pvt. Ltd., the company that owns and operates ItieUp, Jubilee Hills, Hyderabad, Telangana, India. If you use ItieUp on behalf of a company, you confirm that you are authorised to accept these Terms for that company.
02Eligibility & accounts
- You must be at least 18 years old and able to enter into a binding contract under Indian law.
- You sign in with your mobile number and a one-time password (OTP). Keep your phone and OTPs private; you are responsible for all activity on your account.
- The information in your profile must be true, current and your own. Do not create accounts for other people or impersonate anyone.
- Tell us immediately at support@itieup.com if you think your account has been misused.
03ItieUp's role
ItieUp is a technology platform that helps industries, suppliers, workers, service providers and transporters find each other. ItieUp is not a party to the deals made between users. We do not manufacture, sell, inspect, transport or guarantee any goods or services, and we are not an employer or recruitment agency.
Users are solely responsible for checking each other, agreeing on price, quality, payment, delivery and timelines, and for any contracts, invoices and taxes between them. Any dispute about a deal is between the users involved, though we may help where we reasonably can.
04Posts, bids & listings
- Requirements, sale and service posts, machinery listings and transport loads must describe real needs or offers, accurately and lawfully.
- A bid is an offer from the bidder to the poster. Bids are visible to the poster, and the top bids may be revealed to other bidders as part of the bidding feature.
- Posting a requirement or load does not oblige you to accept any bid, and placing a bid does not guarantee you will be selected.
- We may edit, hide or remove posts that break these Terms or look misleading, duplicate or fraudulent.
05Jobs & hiring
Job profiles and resumes must be your own and truthful. Employers must use candidate information only to recruit and must follow applicable labour laws. ItieUp does not verify qualifications or guarantee employment, and never asks candidates to pay an employer to get a job; report any such request to us.
06Prohibited use
You must not:
- Post false, misleading, illegal, obscene, defamatory or infringing content.
- List banned, stolen or counterfeit goods, or goods that need a licence you do not have.
- Collect other users' contact details for spam, or send unsolicited marketing.
- Manipulate bids, create fake accounts or post fake requirements.
- Upload viruses, scrape the Platform, or try to access systems or data you are not allowed to access.
- Use ItieUp for any purpose that breaks Indian law.
07Subscriptions & payments
- Some features need a paid subscription. Plan prices, features and validity are shown in the app before you pay, and prices include or show applicable GST.
- Payments are processed by our payment partners or the app stores. ItieUp does not store your card, UPI or bank details.
- A plan is active for the period shown and ends on its expiry date unless you renew it. We will notify you before your plan expires.
- We may change plan prices for future purchases; changes do not affect a plan you have already paid for.
- Refunds are covered by our Refund Policy.
08Your content
You keep ownership of the text, photos, drawings and documents you upload. You give ItieUp a non-exclusive, royalty-free licence to store, display and share that content on the Platform, only to operate and promote the services (for example, showing your post to matching users). You confirm that you have the right to upload it. The licence ends when you delete the content or your account, except for copies other users already received or that we must keep by law.
09Schemes, news & links
Government scheme links, I-News and I-Machineries content are provided for information only. Scheme details are set by the respective government departments; always confirm eligibility and terms on the official website. We are not responsible for third-party websites or services linked from ItieUp.
10Our intellectual property
The ItieUp name, logo, app, website, design and software belong to ItieUp and are protected by law. You may not copy, modify, reverse-engineer or reuse them without our written permission.
11Suspension & termination
You can stop using ItieUp and request account deletion at any time. We may suspend or close an account, with or without notice, if it breaks these Terms, harms other users, or if we are required to by law. Paid subscriptions on accounts closed for breaking these Terms are not refunded.
12Disclaimers & liability
The Platform is provided "as is" and "as available". We work to keep it running and accurate, but we do not guarantee that it will be uninterrupted or error-free, or that any user, post or bid is genuine or suitable.
To the extent allowed by law, ItieUp is not liable for indirect or consequential losses, lost profits or business, or for losses arising from deals between users. Our total liability for any claim relating to the Platform is limited to the subscription fees you paid ItieUp in the 3 months before the claim.
You agree to compensate ItieUp for losses caused by your breach of these Terms or misuse of the Platform.
13Governing law
These Terms are governed by the laws of India. Courts in Hyderabad, Telangana have exclusive jurisdiction over any dispute relating to them.
14Changes & contact
We may update these Terms from time to time. The new version will be posted here with a new date, and important changes will be notified in the app. Continuing to use ItieUp after a change means you accept it.