Refund Policy

At Industry-Tieup, we are committed to providing a seamless and user-friendly experience for all our members. We understand that there may be situations where you might require a refund, and we want to ensure that our policy is clear and transparent.

1. Eligibility for Refunds

Refunds are applicable only to certain subscription plans or services offered through the industry-Tieup platform. To be eligible for a refund, the following conditions must be met:

• You have purchased a subscription or service directly from Industry-Tieup.
• The refund request is made within 7 days of the initial purchase date.
• The subscription or service has not been fully used or accessed.
2. Non-Refundable Items

The following services are non-refundable:

• Any fees associated with job postings, premium directory listings, or other promotional services that have been fully utilized or accessed.
• Payments for product data access or any content-related transactions that have been downloaded or consumed
• Any third-party services, such as consultants or industrial machinery services, arranged through the platform.
3. Refund Request Process

To request a refund, please contact our support team at [itieup.connect@gmail.com](itieup.connect@gmail.com) with the following information:

• Your full name or business name
• The service or subscription plan you purchased
• The date of purchase
• The reason for the refund request

Once your refund request is submitted, our team will review your request and respond within 3-5 business days.

4. Refund Approval

If your refund request is approved, you will receive the refund in the original payment method. Please note that refunds may take up to 10 business days to process, depending on your payment provider.

5. Changes to the Refund Policy

Industry-Tieup reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be updated accordingly.

If you have any further questions regarding our Refund Policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your experience with Industry-Tieup is positive and beneficial.

Thank you for choosing Industry-Tieup as your platform for industry connections and resources!